Contrary to popular belief, telemarketing is still a highly active, ROI-positive channel for many organizations.
The best telemarketing services go far beyond random cold calls. The right partner will support list building and lead generation, compliant outreach, appointment setting, and campaign reporting—so you can scale pipeline and customer support while keeping costs predictable.
The 9 Best Telemarketing Services
- DialAmerica — Best US-based call centers, with 65+ years of experience and consultative, non-scripted outreach.
- Flatworld Solutions — Best affordable cold-calling programs with global delivery options.
- Squeeze Media — Best small BPO (business process outsourcing) provider for hands-on programs.
- Callbox — Best for B2B lead generation and appointment setting with sales-ready handoffs.
- Quality Contact Solutions — Best mix of hourly and performance-based pricing models.
- Go4customer — Best if you want telemarketing plus a long list of adjacent services.
- Strategic Calls — Best for reaching executives and managers with short, focused calling sprints.
- Worldwide Call Centers — Best budget-friendly option with vetted global call centers.
- SAS — Best usage-based pricing for flexible, month-to-month needs.
This guide breaks down each provider’s strengths, common use cases, and key considerations to help you choose confidently.
Best Telemarketing Services Reviews
DialAmerica
DialAmerica is a full-service sales and marketing organization—not just a dialing shop. Programs emphasize consultative conversations and active listening over rigid scripts to build rapport and drive conversions.
With more than six decades in the industry and 19 US-based call centers, DialAmerica places a premium on quality control and brand-safe outreach. The team handles high volume efficiently while keeping conversations natural and on-brand.
Agents are trained to personalize messaging, handle objections, and progress each conversation toward a clear next step—whether that’s a warm transfer, scheduled appointment, or completed sale.
Campaigns are data-driven with customizable dashboards and reporting, so you can monitor performance, iterate messaging, and scale winning segments quickly.
Common industries using DialAmerica include:
- Healthcare
- Retail
- Ecommerce
- Education
- B2B sales and service
- Communications
- Financial services
- Government
- Nonprofit
- Publishing
Core offerings span lead generation, appointment setting, customer acquisition, retention programs, and customer service. They can also coordinate direct mail fulfillment to add another touch to your campaign.
Flatworld Solutions
Flatworld Solutions is a global outsourcer with robust telemarketing capabilities alongside photo editing, software development, design, transcription, and more.
Delivery centers span the US, India, and the Philippines, letting you balance cost and language requirements without juggling multiple vendors.
Telemarketing services include:
- Cold calling (B2B and B2C)
- Real estate cold calling
- Inbound and outbound telemarketing
- Telemarketing consulting and list services
Tech stack support includes Zendesk, HubSpot, Five9, LiveAgent, Salesforce, and other common CRM/CCaaS tools.
Updated pricing (typical ranges): Telemarketing & non-technical support often start around $10–$15 per hour; technical support around $12–$18 per hour; advanced technical support around $20–$28 per hour. Your exact rate varies by volume, complexity, and the skills required.
These globally competitive rates make Flatworld a strong value for high-volume cold-calling or blended inbound/outbound programs.
Squeeze Media
Utah-based Squeeze Media is a boutique BPO founded in 2009. Its size is an advantage—expect more access to leadership, faster iteration cycles, and programs tailored to your exact funnel.
B2C telemarketing is a core specialty. Agents can handle inbound sales and outbound prospecting, with warm transfers or scheduled appointments as needed.
Other services include:
- Lead generation and live transfers
- Lead development and consultative selling
- B2B pipeline development and marketing automation support
- Inbound customer service and outbound retention
If you prefer a smaller, US-based partner that can still scale, Squeeze Media is an excellent fit.
Callbox
Callbox focuses on B2B pipeline creation—qualifying leads and booking meetings with decision-makers so your sales team can focus on closing.
Programs blend targeted data, multi-channel outreach (calls, email, LinkedIn), and clear SLAs around appointment quality. Enterprise brands across tech, professional services, and logistics use Callbox to break into new accounts and markets.
Beyond appointment setting, Callbox can run account-based marketing plays, improve your customer profiling database, and support event marketing follow-ups.
Callbox reports serving thousands of businesses and facilitating hundreds of thousands of appointments across industries—useful signals of process maturity and scale.
Quality Contact Solutions
Quality Contact Solutions (QCS) is a PCI Level 1 provider—important if agents will handle payment data. They run both B2C telemarketing and B2B outbound programs, plus consulting and QA services.
B2C use cases that work well with QCS:
- Cross-sell and upsell to existing customers
- Win-backs and information blitzes
B2B telemarketing programs commonly include:
- Lead generation and qualification
- Appointment setting
- Inbound customer service and technical support center
- Customer retention and targeted cross-sell/upsell
Pricing typically falls into hourly, performance-based, or hybrid models. Many programs land in the low-to-mid four figures monthly, with quotes tailored to scope and compliance requirements.
Go4customer
Go4customer is a one-stop provider if you want telemarketing plus a broad set of adjacent services (e.g., data management, debt collection, online reputation management, HR outsourcing, and more).
Pair telemarketing with their inbound call center services to cover customer support, help desk, tech support, and product information requests under one roof.
Industries they commonly serve include:
- Automotive and transportation
- Healthcare
- Travel and hospitality
- Luxury and ecommerce
- Real estate
- Information technology and telecom
- Banking and financial services
- Energy, agriculture, and public services
If you anticipate adding adjacent services as you scale, Go4customer’s breadth can simplify vendor management.
Strategic Calls
Strategic Calls specializes in targeted outreach to senior decision-makers (C-suite and executives). It’s a strong choice when your ICP sits in the corner office and you need a focused, white-glove touch.
Campaigns typically run as five-day sprints:
- Day 1 — Build the prospect list, define objectives, and finalize messaging and workflow.
- Day 2 — First round of outbound calls.
- Day 3 — Second round of outbound calls.
- Day 4 — Third round of outbound calls.
- Day 5 — Analyze outcomes and plan next steps.
Sample pricing: $1,000 for three rounds of calls to 50 C-level prospects over five days; $750 for three rounds to mid-level management; or $250 for one round of call attempts to 500 consumer prospects.
Bottom line: A streamlined, high-focus option for landing time with senior stakeholders.
Worldwide Call Centers
Worldwide Call Centers (WCC) maintains a large global network across North America, Europe, Latin America, Asia-Pacific, and Africa—useful if you need multilingual coverage or strict cost targets.
Scripted or semi-scripted programs work well here, especially for market research, surveys, and high-volume B2C outreach. Common use cases include:
- Market research and surveys
- Tech support and help desk
- Lead generation and sales
- Appointment taking and direct response
- Back-office processing and customer support
Expect wide pricing ranges by region. As a reference point, international agents often run roughly $8–$15 per hour, while US/Canada/Europe agents commonly start around the high-$20s to upper-$30s per hour, with quotes customized to your monthly volume and complexity.
SAS
SAS (Specialty Answering Service) is a 100% US-based provider with rigorous QA and transparent usage-based pricing. While best known for answering services, SAS also runs outbound telemarketing geared toward lead generation and appointment setting (including insurance and janitorial niches).
Updated pricing: Shared-agent plans commonly start around $44 per month plus per-minute usage (e.g., about $1.54/min on entry tiers) and scale up through larger buckets. Dedicated agent options are available at higher tiers. A 14-day free trial helps you validate fit before committing.
Because you pay for actual usage, SAS is ideal for seasonal spikes or testing outbound programs without locking into a large retainer.
How to Choose the Best Telemarketing Service For Your Business
Not every telemarketing partner will match your goals, budget, or compliance needs. Use the criteria below to narrow the field.
Call Center Location. Onshore teams (US/Canada/Europe) typically command higher hourly rates but offer native-language coverage and industry familiarity. Offshore teams (e.g., India or the Philippines) reduce costs and can handle large volumes. Many brands blend both to balance cost and quality.
Business Type and Industry. Shortlist providers with experience in your vertical and motion (B2B appointment setting vs. B2C sales/support). If you’re targeting executives, prioritize firms skilled at reaching and influencing senior decision-makers.
Additional Services. Consider whether you also need inbound support, omnichannel coverage (chat, SMS, email), data enrichment, or marketing automation. A single vendor managing multiple touchpoints simplifies workflows and reporting.
Compliance and Security. Verify TCPA/DNC adherence, opt-in processes, and (if handling payments) PCI-compliant workflows. Ask about call recording policies, data retention, and redaction tools for sensitive information.
Reporting and QA. Request sample dashboards, disposition codes, and QA scorecards. You want visibility into connect rates, appointment quality, conversion, and customer sentiment—plus the ability to A/B test messaging fast.
Pricing Model. Compare hourly, per-minute, per-call, and performance-based options. Match the model to your objective (meetings booked, revenue, or support SLAs) and volume profile. Insist on clear SLAs and definitions of a “qualified” lead or appointment.
The Best Telemarketing Services in 2025
Whether you’re a small business targeting consumers or a B2B company selling into executive suites, there’s a fit on this list. Use the guidance above to shortlist vendors, request pilots, and scale what works.
Some providers also bundle full call center capabilities—answering services, overflow support, call forwarding, and more. Our top recommendations to start your search include DialAmerica, Flatworld Solutions, and Callbox.
Here is the full list of our top picks:
- DialAmerica — Best US-based call centers, with 65+ years of telemarketing experience.
- Flatworld Solutions — Best affordable cold calling telemarketing.
- Squeeze Media — Best small BPO (business process outsourcing) provider.
- Callbox — Best telemarketing service for B2B lead generation and appointment setting.
- Quality Contact Solutions — Best telemarketing service pricing models.
- Go4customer — Best for extensive list of other services beyond call centers and telemarketing.
- Strategic Calls — Best telemarketing service for targeting executives and managers.
- Worldwide Call Centers — Best cheap telemarketing service with global call centers.
- SAS — Best telemarketing service for rates based on usage.