Online reputation management (ORM) services can help you build a resilient, positive brand image—or repair a damaged one—by combining content strategy, review management, PR, and search expertise into a single coordinated plan.
Trying this for the first time without deep experience can backfire. The learning curve is steep, policies change frequently, and missteps (like over-responding to critics or using spammy tactics) can make things worse.
Booking a call with one of the best online reputation management companies will save you time and money while giving you a proven roadmap to measurable results.
Below you’ll find in-depth reviews of the best ORM companies. Each excels at specific use cases—we call those out so you can match your situation to the right partner.
The 10 Best Online Reputation Management Companies
- Reputation Defense Network — Best for permanently removing clearly false or defamatory content
- Rhino Reviews — Best for businesses that want fully managed, white-glove review operations
- Erase.com — Best for comprehensive content removal plus long-term rebuild
- BetterReputation — Best for fast, affordable personal reputation repair
- NetReputation — Best for ultra-responsive, full-suite support
- InternetReputation.com — Best for custom personal strategies and privacy
- Nextiva — Best for social media reputation management
- Birdeye — Best for getting Google and Facebook reviews at scale
- Podium — Best for automating review requests by text
- SEO Image — Best for legal and medical practices
“Reputation management” isn’t one thing—it can include review generation, profile optimization, social listening, crisis response, search suppression, and legal or policy-based removals. Use the matchups below to zero in on the team built for your exact situation.
Best Online Reputation Management Company Reviews
Reputation Defense Network — Best for Permanently Removing False Content
Reputation Defense Network (RDN) stands out for results-based engagements: you don’t pay unless removal is successful. That’s compelling if you’re facing clearly false, doxxing, or policy-violating content and want a go/no-go opinion before you invest.
RDN focuses on removals rather than broad marketing. Its approach blends technical takedown work, outreach to platforms and publishers, and coordination with outside counsel when appropriate. The benefit is specialization—fewer “nice-to-have” services and more energy spent on what actually gets a URL taken down or deindexed.
Turnaround varies by platform and evidence. RDN is upfront about feasibility and will decline projects they don’t think they can win—a positive signal in an industry where guarantees are rare.
What RDN is not: a full-service SEO and content agency. If you need ongoing review generation, PR, and social publishing, pair RDN with a broader ORM partner.
RDN can pursue removals for:
- Articles and blog posts
- Photos and videos
- Consumer complaints and rip-off sites
- Social posts and forum threads
- Fake or malicious reviews
- Outdated legal information and arrests
If permanent removal is your top priority—and your case has merit—Reputation Defense Network belongs on your short list.
Schedule a free consultation with an RDN expert.
Rhino Reviews – Best for Businesses that Want Fully Managed Support
Rhino Reviews pairs review software with an expert human team. You get the automation you want plus the managed service you need when volumes spike or a crisis hits.
Need help fast? Rhino offers emergency support and hands-on assistance to triage negative streaks, coach frontline staff on responses, and stabilize ratings while long-term fixes roll out.
Integrations span 85+ listing sites. Core capabilities include:
- Live dashboards and monthly reporting
- Unlimited email and SMS review campaigns
- Instant review notifications to speed responses
- Automated social postings and review widgets
- Human-written responses (not boilerplate) within 24 hours
Opt for the fully managed plan, and a Google Ads / Google Business Profile-certified team runs strategy and execution while you focus on operations. Expect monthly performance and strategy calls plus proactive suggestions.
Agencies can white-label Rhino’s platform to deliver review services under their own brand.
Bottom line: if you want the speed of software plus the judgment of seasoned practitioners, Rhino Reviews is a strong fit. Get a customized plan and quote.
Erase.com — Best for Comprehensive Content Removal
Whether you’re an individual clearing your name or a company cleaning up an outdated online trail, Erase.com builds a plan that starts with removal feasibility and ends with stronger branded assets.
What Makes Erase.com Stand Out?
Full-Service Content Removal
Erase.com targets takedowns of damaging content across news articles, blogs, image results, data brokers, and more—working directly with platforms and, when appropriate, legal avenues to resolve policy violations and privacy issues.
The Reputation Recharge Approach
Erase’s three-part methodology prioritizes durable results:
- Remove: Eliminate negative or defamatory content when possible.
- Suppress: Elevate accurate, helpful content that deserves to rank.
- Rebuild: Create search-optimized bios, articles, and profiles that reflect who you are now.
This balance ensures you’re not only cleaning up the past—you’re building authority that sustains over time.
Review & Rating Management
Erase can help flag policy-violating reviews, respond constructively to criticism, and implement workflows that encourage satisfied customers to share honest feedback.
SEO & Content Creation
To reinforce suppression and rebuilding, Erase produces search-aligned assets—press releases, articles, and profile content—that support your long-term reputation goals.
Social Media Cleanup
From privacy sweeps to profile strategy, Erase helps you protect what’s private and promote what’s professional.
Why Choose Erase.com?
Erase takes a coordinated, end-to-end view of reputation—crisis control plus durable brand building. In many cases, pricing is performance-based for removals and backed by long-term guarantees, which reduces risk on complex projects.
If you need both removal and rebuild under one roof, Erase.com is a strong, client-centric choice.
BetterReputation — Best for Affordable and Fast Personal Reputation Repair
Dealing with a DUI, license suspension, disciplinary action, or an old arrest that still dominates search results? BetterReputation focuses on fast, affordable personal clean-up with a repeatable system designed to move results quickly.
Pricing is typically a fraction of large agencies because the team prioritizes proven, standardized workflows over one-off experiments. You get exactly what works—without paying for bloated overhead.
Experienced search specialists build assets that search engines trust and users find genuinely helpful, which is crucial for long-term stability.
In practice, that means less trial-and-error and more momentum from day one.
Each client typically receives:
- One or two custom websites aligned to your name and expertise
- New social profiles plus optimization of existing ones
- Fresh, relevant content published monthly
- Hands-off execution and ongoing site maintenance
- Responsive support, with optional guest posting add-ons
Over time, the positive stream of content outranks old negatives. Because the system is focused and efficient, you get faster movement at a lower cost than most competitors.
Expect friendly, fast responses from a tight, specialized team. If you need a cost-effective personal reboot, this is one of the easiest places to start.
Fill out the short form to get a plan and quote.
NetReputation — Best for Ultra-Responsive Customer Support
NetReputation is a long-standing leader known for empathy, speed, and professionalism. If you value quick replies and a single point of contact who owns outcomes, this is a top pick.
Great for organizations that need multiple workstreams at once—content removal, directory cleanup, profile building, and visibility improvements—without juggling several vendors.
Services include:
- Reputation monitoring and review management
- Branding, PR, and SEO
- Social media management
- Content removal and Wikipedia solutions
- Internet privacy solutions for individuals
Engagements typically follow a five-step process: deep-dive analysis, property development (websites, social, listings, YouTube), content creation and schedule, distribution/promotion, and ongoing monitoring with adjustments based on performance.
For responsive, end-to-end help, start with a consultation.
InternetReputation.com — Best for Custom Personal Reputation Strategies
InternetReputation.com is a boutique, women-owned firm with a strong focus on individuals who need discretion, privacy, and tailored plans. Expect one-to-one strategy and weekly reporting with a dedicated account manager.
It’s a great fit for professionals who must handle sensitive information correctly (e.g., HIPAA-aware workflows for healthcare) while still earning authentic, policy-compliant feedback on sites like Healthgrades and Google.
Popular services include:
- Reputation repair and monitoring
- Review management and review removals
- Content and mugshot removals
- Local SEO and personal branding
- Google Ads management and PR
New clients start with a free consult to clarify goals—suppress negatives, run autosuggest campaigns, improve profiles, or all of the above—then move into a customized plan with weekly progress updates.
Get started with InternetReputation.com.
Nextiva – Best for Social Media Reputation Management
If much of your brand perception lives on social, Nextiva centralizes listening, publishing, messaging, and review oversight so you can react fast and keep tone consistent across channels.
Monitor brand mentions, schedule posts, manage DMs and comments from a unified inbox, and convert messages into tickets for your helpdesk when issues need follow-through—not just a reply.
Highlights include ticketing/help desk, customer surveys, review management, performance dashboards, tags/alerts, and private or bulk messaging. Higher tiers add competitor analytics and SLA tools.
Note that Nextiva is a self-guided platform rather than a done-for-you service. The trade-off is price transparency and lower ongoing cost compared to full-service ORM firms.
Entry pricing is typically far lower than bespoke agencies (confirm current rates and plan limits on Nextiva’s site). If you want hands-on experts running strategy, pair Nextiva with a managed provider.
Request a demo to see it in action.
Birdeye – Best for Getting Google and Facebook Reviews
Birdeye specializes in review generation and insights. It automates requests via email/SMS, streamlines routing to platforms that matter most (Google and Facebook included), and alerts you the moment feedback arrives.
Facebook Messenger prompts and a direct connection to Google’s private APIs help increase completion rates. You can also design flows that match your customer journey so requests feel timely and relevant.
Birdeye’s analytics surface themes and trends across reviews so you can fix root-cause issues—not just reply faster. Expect monitoring, generation, management, marketing, listings, chat, surveys, benchmarking, insights, and ticketing.
If your challenge is “we need more—and better—reviews,” Birdeye is purpose-built for the job.
Podium – Best for Getting Reviews Automatically
Podium is laser-focused on text-driven growth. When customers make a purchase or complete a service, Podium automatically sends a friendly SMS that links to your preferred review sites (Google, Facebook, TripAdvisor, industry portals) so leaving feedback takes seconds.
It’s one of the most efficient ways to increase volume and recency—two factors that influence how potential customers perceive your brand and which profiles rank for branded searches.
Podium’s newer AI features speed up invitation delivery, generate suggested responses, and help you spin up targeted text campaigns beyond reviews (e.g., promos and reminders) while keeping opt-in and compliance in mind.
Pricing is plan-based and more transparent than boutique agencies (check Podium’s site for current rates and trial options). If you need a full rebrand or complex removals, pair Podium with a broader ORM partner; if you want more high-quality reviews, it’s hard to beat.
Start a free 14-day trial to gauge impact before you commit.
SEO Image – Best for Legal and Medical Practices
SEO Image blends SEO with reputation strategy to help professional practices rank for the right terms while building trust with prospective clients.
They’re especially strong in legal and healthcare, where accuracy, compliance, and empathetic tone are critical. Expect ethical, search-aligned tactics across social, search, and review sites.
Beyond ORM, SEO Image can run content marketing and social media programs—useful if you prefer a single partner for both growth and brand stewardship.
If you want ORM tightly integrated with SEO for a regulated practice, contact SEO Image to map your plan.
How to Find the Best Online Reputation Management Company
Not every ORM partner is right for every situation. Use the criteria below to shortlist one or two that fit your goals, budget, timeline, and internal capacity.
Maximum Transparency
You should know exactly what’s being done, where, and why. Ask for a written plan with milestones, assets they’ll build, and how success will be measured (e.g., rating targets, SERP movement, response times). If the method sounds mysterious, that’s a red flag.
Check their own reputation, too—how do they handle reviews about themselves? Reputable firms practice what they preach.
Every provider on our list explains their approach clearly and backs it with real deliverables.
Ethical Practices and Methods
Stick with firms that use ethical, platform-compliant tactics: social listening, policy-aware review responses, content and SEO that prioritize users, and publisher outreach. Avoid anyone promising shortcuts like keyword stuffing, link schemes, or harassing reviewers—those tactics risk penalties and brand damage.
Our picks emphasize sustainable, policy-aligned work that holds up long term.
Know the warning signs: vague “secret sauce,” guarantees for outcomes they don’t control, or talk of coercion. Walk away.
Channel-Specific Solutions
Your mix matters. A restaurant or auto shop that lives on Yelp needs heavy review operations. A professional hit by negative press needs removals and search suppression. Match vendors to the channels that influence your customers most.
Example: Go Fish Digital is known for Yelp expertise, while Podium and Birdeye excel at generating reviews across Google and Facebook.
Industry-Specific Expertise
Shortlist partners with cases like yours. If you’re in a regulated field (legal, medical, financial), verify experience with compliance and tone. For multi-location retail, prioritize platforms that scale review ops and provide location-level insights.
Most services monitor and respond to reviews; the best for your industry will turn that feedback into operational improvements that raise ratings over time.
In retail, healthcare, hospitality, and automotive, review volume and recency can make or break you—choose a provider built for those realities.
Business vs. Individual Reputation Management
Business ORM and personal ORM are different disciplines. A company may need review workflows, listings, and social playbooks. An individual may need privacy sweeps, removals, and a personal knowledge panel strategy. Pick a partner fluent in your scenario.
Even among business-focused firms, some specialize in enterprise needs while others shine for SMBs and nonprofits—make sure the pricing and scope match your size.
Proactive Approach to Reputation
The best programs aren’t just reactive. Look for proactive monitoring, recurring campaigns to grow reviews, partnerships that expand awareness, rapid routing of customer questions, and search-aligned content that earns page-one visibility for your brand.
- Always-on review and mention monitoring
- Campaigns that encourage satisfied customers to share feedback
- Cross-functional partners (support, ops, PR) to fix root causes
- Fast social responses with clear escalation paths
- Content and SEO that ensure your helpful assets dominate branded searches
Reputation Attacks
If you’re under active attack (viral posts, spam reviews, smear sites), choose a provider that can start same-day with containment (documentation, flags, platform reports), then move into removals and suppression. Speed matters; most damage happens in the first 72 hours.