Paylocity is an online payroll and HR service that helps to simplify the payment processes of any-sized business in any industry. Paylocity goes beyond traditional software by combining payroll and HR, creating an all-in-one solution with functions in workforce management, talent, and benefits.

Paylocity offers flexible solutions with top-tier support, making it easy to automate processes and enhance employee and workplace connections.

Paylocity Brand Logo

Paylocity Compared

While Paylocity didn’t make it onto our top list, that doesn’t mean it’s not a decent product overall. With that said, the best online payroll service for most people is Gusto because of its easy accessibility and its ability to cater to remote and hybrid workforces. Sign up for Gusto today, with pricing plans starting at just $46 per month

Want to read more about the top best online payroll services? We reviewed dozens of options and narrowed it down to the top five. 

  • Gusto — Best for dispersed workforces
  • Paychex — Best for experienced payroll teams
  • OnPay — Best for simplifying all things payroll
  • QuickBooks Payroll — Best for solopreneurs and small teams
  • ADP — Best for never outgrowing your payroll provider

If you want to scope out all of your options, see all of our top picks here.

About Paylocity

Even though Paylocity didn’t make it onto our top list, it still offers an all-in-one solution for all your payroll and HR needs. Paylocity aims to create a streamlined workflow for its clients without the need to outsource or pay for extra functionality.

Paylocity’s products include payroll, human resources, workforce management, talent, benefits, employee experience, and data insights. Paylocity also offers a mobile solution and integrations.  

Paylocity Health and Stability

Paylocity was founded in 1997 and is currently headquartered in Schaumburg, Illinois, as a publicly held company. Paylocity’s lead investor is Adams Street Partners, which has raised a total of $119 million as of 2022. 

Today, Paylocity employs more than 5,000 people across the United States. With a solid 3.9-star rating on Glassdoor and ranking at number 20 on Glassdoor’s Best Places to Work Employees’ Choice List 2018—it’s safe to say that Paylocity cultivates an excellent work-life balance and diverse culture.

Paylocity Pricing

Paylocity doesn’t currently disclose pricing on its website, but after extensive research, we found a few valuable sources that let us better understand how Paylocity prices its products. 

Paylocity Pricing Structure

From the research we did, we found that Paylocity charges on a per-employee-per-month basis. As an all-in-one solution, you won’t have to pay for additional features, which is a pretty decent benefit to using Paylocity. 

Although Paylocity doesn’t disclose its pricing, it does give you the option to request a free demo. Paylocity allows you to create a customizable plan, with the price increasing depending on the size of your company and the functionalities you include in the scope. 

Paylocity Pricing Comparison

After extensive research, we found sources stating that Paylocity’s all-in-one solution starts at $2 per employee per month and can increase from anywhere between $18 to $25. Unfortunately, that’s as much as we have gathered about Paylocity’s pricing, so you will have to request a demo for more transparency. 

Based on the information we found, Paylocity is one of the more inexpensive options on the market today compared to other online payroll services. Most popular payroll services start at $6 per employee per month, including Gusto and OnPay, which both increase in price for more comprehensive features. 

Some payroll services like QuickBooks Payroll can cost up to $8 per employee per month for its most extensive packages, though it’s still one of the most transparently inexpensive options to choose from, as it starts at $6. 

Paylocity Trials and Guarantees

Paylocity doesn’t currently offer any free forever plans or free trials. However, it does have the option to request a free demo, which will provide you with detailed pricing. Paylocity also guarantees that you won’t have to worry about upgrade costs or tiered pricing thresholds because its pricing is not structured in that way. 

Paylocity Online Payroll Service Review

Compared to other online payroll services, Paylocity stands out for its all-in-one solution for payroll and HR functionalities, which includes extensive reporting and vendor integrations. You could benefit from Paylocity if you are looking for a carefully curated payroll solution with excellent customer support and a built-in community. 

Paylocity works for businesses of any size and in any industry due to its customizable pricing packages that can scale with your business. To read more about Paylocity’s competitors and how they stack up against each other, check out our top picks for online payroll services

What Makes Paylocity Online Payroll Service Great

Screenshot from Paylocity website showing multiple devices: mobile phone, two laptops, and one desktop computer.
You can utilize Paylocity on any device.
  • All-in-one payroll: With Paylocity, you don’t need to worry about outsourcing multiple features, like expense management tools or tax services. As an all-in-one payroll service, Paylocity ensures you have everything you need at your fingertips, including the features we just mentioned. Paylocity’s payroll software comes with automatic expense management for easy reimbursements, quick tax filings to lessen your liability, on-demand payments for seamless cash flow, and hassle-free garnishment to help you prevent costly errors. You can also work with Paylocity’s experts to configure complex reports and automatically transfer important data, such as 401(k), retirement plans, and benefit files. 
  • Onboarding workflow: An efficient onboarding process for new hires is integral to building a successful workflow. Luckily, Paylocity has talent management software that seamlessly flows with its payroll service, which can help you onboard new hires easily. Paylocity’s onboarding feature is versatile and customizable, as you can provide your company insights with welcome notes, new hire orientation, introduction videos, procedure data, and team bios and profiles. 
  • Extensive reporting: Paylocity offers valuable HR data insights and analytics to improve your work processes. With Paylocity’s extensive reporting features, you can view real-time employee data and performance metrics, analyze employment trends, make strategic hiring and budgeting decisions easier, and build a more diverse workforce. Some of the most popular ways you can utilize Paylocity’s reporting feature include areas, such as demographics, retention, headcount, position management, labor costs, and turnover.  
  • Vendor integrations: Whether you need to connect to other servers for data exchange or want additional applications to enhance your existing platform, Paylocity has an incredible and seamless vendor integration system. And the installation process has never been easier, as Paylocity does all the work for you, even going as far as to present you with information on each application and the benefits it offers. Paylocity also has incredible API and developer resources for anyone who wants to build custom integrations instead. 
  • Customer support: Paylocity currently offers three separate lines of communication for employee, administrator, and client support. There’s also a corporate headquarters that you can visit for additional support if you live in Illinois. Paylocity assists its customers with both email and telephone contacts from Monday to Friday, 7 am to 7 pm CT. After reading dozens of reviews, many users are happy with Paylocity’s customer support, claiming that it’s fast, friendly, and professional. Some reviewers even said that if they were to send an email to Paylocity with the subject line “urgent,” a customer representative would respond quicker than normal, which goes to show how much they care. 
  • Community platform: By far, the most praised aspect of Paylocity is its community platform, which aims to foster connection and collaboration between all employees who work for a company that uses Paylocity. Paylocity’s community platform goes beyond the standard self-service functionality by providing a platform that allows more intimate yet simplified conversations. With Paylocity’s community platform, your employees can benefit from peer recognition, surveys for feedback purposes, seamless file sharing and online chat, and a Modern Workforce Index (MWI)—which allows you to gather insights and compare benchmarks for more personalized recommendations. 

Where Paylocity Online Payroll Service Falls Short

Screenshot from Paylocity's website showing their mobile HR and payroll solutions with descriptor and four mobile devices.
Paylocity’s mobile application allows you to stay in touch on the go.
  • Subpar performance review system: While it’s excellent that Paylocity provides a performance review system to its users, there have been some differing reviews surrounding its functionality. Various user reviews have pointed out a range of issues, from general clunkiness to confusing review templates to lack of compatibility with Microsoft Edge, all of which made their experiences with performance reviews sub-optimal.
  • Tax filing issues:  Paylocity ensures that its experts will prepare your taxes, as the company is a Registered Reporting Agent with the IRS in all 50 states. However, many reviewers claimed there were mistakes and issues during setup and filing. 
  • Mobile application limitations: Many users do enjoy Paylocity’s mobile app for its functionality. However, most reviewers wanted the ability to do more with the mobile app, with some reviewers suggesting that there should be more details for complex reports and finances and others requesting more administrator functionality. 

Paylocity Online Payroll Service Compared

While Paylocity provides an excellent service with extensive reporting and exceptional customer support, the best online payroll service is Gusto because of its powerful functionalities for dispersed workforces. 

  • Gusto — Best for dispersed workforces
  • Paychex — Best for experienced payroll teams
  • OnPay — Best for simplifying all things payroll
  • QuickBooks Payroll — Best for solopreneurs and small teams
  • ADP — Best for never outgrowing your payroll provider

Final Verdict

Paylocity is an excellent all-in-one online payroll software for businesses of any size. If you want to invest in a platform that offers extensive support and powerful features for additional enhancement, Paylocity will fulfill these needs. 

With more than 20 years in the industry and 5,000 employees across the United States, Paylocity is a reliable company that is here to provide truly exceptional payroll services to those that need it—which is why we would recommend Paylocity to any business that needs a simple and effective payroll solution.