When your customer runs into trouble, you need to be there to help them. Below are our best customer support resources to help you out.
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HelpCrunch is a complete customer communication solution that offers live chat, chatbot, knowledge base, and email marketing tools. Its versatile software supports multichannel communication for…
Continue ReadingWant to jump straight to the answer? The best customer service software for most people is Gorgias or Freshdesk. Good customer service software puts your…
Continue ReadingOur favorite ServiceNow alternative is Heroic KB because it is a robust knowledge base theme for WordPress websites. Try Heroic KB risk-free with a 30-day…
Continue ReadingDeciding whether your business needs service desk or help desk services can be a challenging one. Some people use these two terms interchangeably, which further…
Continue ReadingIf your small-to-medium-sized business is like most, your employees rely on computers and technology regularly throughout the workday. When these items are not working properly,…
Continue ReadingWant to just get started? Sign up for Zoho Assist and create your remote desktop today. In your workplace, there are a few things that…
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