Don’t Drive Your Business Into the Ground: 5 Ways Metrics Can Cause Bad Decisions

ground

We’ve all done it before…

At some point in our lives, whether it’s related to marketing or something else, we’ve lied to ourselves.

It’s natural to want to feel good, and the brain can distort truths to make you feel that way.

But lies get in the way of progress.

They can make you feel okay about not putting in the effort required for success.

The scariest part is that sometimes we don’t even know we’re doing it.

The cause of this, when it comes to marketing and business, is using metrics incorrectly.

Metrics are very important because they allow us to quantify our results.

However, not all metrics are useful, and some might be useful but are hard to interpret.

A very realistic and common scenario involves marketers believing that they are doing a great job (based on the metrics they track) when in reality, they aren’t producing much.

Other times, metrics might seem to suggest that you should change your marketing tactics and strategies. However, it might be that you are misinterpreting the meaning of those metrics, and then you make a change that actually makes your work less effective.

Do you want to know how metrics can lead to a bad decision? Then download this short pdf to spot them before anyone else.

Any of these scenarios will diminish your chances of achieving the success you want so much.

And that’s why it’s crucial that you understand the ins and outs of metrics, which is exactly what I’m going to show you here.

After this post, you should know 5 different ways in which metrics can deceive you and how to protect yourself from that in the future. 

1. Page views and emails do not equal sales

This first aspect of metrics is the most important.

Basically, there are two types of metrics:

  • vanity metrics
  • useful metrics

Care to guess what each means?

Vanity metrics sound nice but don’t mean much.

image03

For example, a search engine could be reporting 1,000,000 searches per month.

But that could mean many things. Most importantly:

  • you could have one really enthusiastic searcher
  • you could have 1,000,000 single searchers
  • you could be getting this many searches because the searcher couldn’t find the right result

It’s not that vanity metrics are necessarily bad; it’s just that they don’t tell you anything clearly or accurately.

Traffic is one of the most commonly used metrics for content marketers, and relying on it is a mistake.

Traffic is a vanity metric.

You could buy a million pageviews tomorrow from some low quality ad network and get absolutely nothing from them.

While quality pageviews would be a decent metric, it’s very tough to measure something like that.

The same goes for the rate of opened emails or the number of email subscribers on your list.

I’ve seen some businesses make nearly zero revenue from a list of thousands of subscribers while others make thousands from a list of only a few hundred.

If you’re measuring email list growth, it doesn’t tell you a damn thing about how your business or marketing is performing.

image02

This goes for all vanity metrics.

You can always find a few metrics in Google Analytics that are increasing every month. Don’t fool yourself into thinking that everything is running perfectly—it might not be.

What makes a metric “useful”? The simplest way to recognize “useful” (sometimes called “smart”) metrics is to look for the 3 “A’s”:

  1. Actionable
  2. Accessible
  3. Auditable

This concept comes from the lean startup but can be easily applied to just about any business.

Let’s break down the signs of useful metrics one by one, starting with how to determine whether a metric is actionable

As you might have guessed, actionable metrics allow you to take action based on the information they provide. And I am not talking about just any action, but one that actually improves your work.

The second “A” is for accessible. This matters most if you work in a team.

The idea is that if you decide on a key metric for a business, you want everyone in that business to understand what it is. More than that, they need to know how to find it, understand it, and use it.

Certain metrics can make sense to technical team members, but maybe not marketing or sales. A good metric should be easily understood by all.

The last A stands for auditable.

This relates to the concept of accessible, and it means that any person on your team should be able to access any data in your business (related to the metric) and create a report with it.

If it can be tracked with Google Analytics, your problem is solved since all team members can easily be added to your website’s account. They can look up metrics and export reports as needed.

The goal comes before the metric: It’s important to remember why we need metrics in the first place.

Metrics allow us to measure things.

And useful metrics measure the things that show whether your marketing is producing acceptable growth or not.

To find these metrics, you need to start with your main marketing or business goals.

Here are a few common ones that you might have:

  • Make a profit (it may be a certain amount)
  • Have a significant positive impact on your customers’ lives
  • Do meaningful work

It usually doesn’t get much more complicated than that.

For each goal, you want to try to determine metrics that show whether you’re succeeding or not.

Let’s look at a few example metrics.

Goal: Make a profit

Possible metrics: revenue, profit, costs of goods sold, current members, monthly churn (customers lost), retention rate, new customers, customers lost (if applicable).

Since most businesses want to maximize their profits, or at least revenue, these metrics are usually the most important ones to track.

Usually, you’ll pick 1-4 of them to track regularly.

Every time when you or anyone on your team does something, it should, in some way, improve at least one of your chosen metrics.

Some of these metrics depend on your type of business. Things like retention rate and churn apply only to recurring revenue businesses (e.g., subscription boxes).

You want to keep your choices as simple as possible.

If your main goal is profit, track profit first and foremost.

For some parts of your marketing, you won’t be able to track profits directly.

That’s why you want other, related, metrics that could tell you when something’s not going right in your business.

For example, if you all of a sudden see a spike in the number of customers you lost, you can use that information to take action and figure out which recent change caused the loss.

Let’s look at one more goal…

Goal: Have a positive impact

Possible metrics: average time on page, customer survey satisfaction scores, percent of return visitors.

Many goals are qualitative, which, of course, makes them difficult to measure.

And while you won’t be able to find a perfect “impact” metric, you can find others that can guide you.

In this case, it’s really difficult to find out how much customers are loving your products.

You’ll hear from those who had either a really great or bad experience but not from the “average” customer. Doing surveys is usually the best option you have, but you will always have a bit of a sampling issue.

If your product is an online product, like a course or SAAS, it’s much easier to measure a metric like this. You can usually just look at how often your users return to your site or tool.

Some goals correspond to more metrics than others. As long as a metric gives you unique, actionable information, it’s worth tracking.

Finally, you could come up with a way to regularly evaluate how satisfied you are with the work you’ve been doing, but that’s another tricky one to measure.

Some goals, particularly qualitative ones, don’t need to be tracked through metrics (do reviews on a regular basis). Otherwise, make sure that any metric you focus on fit the “3 A’s”.

2. Metrics alone don’t always tell you the whole picture

You should always have justification for any action you take or conclusion you make.

If you are saying that your marketing is working well, you’d better have the metrics to back it up.

Most marketers understand this, which is a good thing.

However, many don’t back up their conclusions correctly. The most common error I see is that marketers back up their conclusions with metrics that don’t tell the whole picture.

Let me give you an example.

Say we have a marketer named Joe.

He tracks customer satisfaction as a metric. He observes that customer satisfaction went up last month and concludes that the business continues to grow as a result of the content he created.

image06

Do you see the issue with concluding this based on this metric alone?

Joe’s boss, let’s call him Neil, isn’t quite convinced.

Neil digs into the business’s data and finds its customer retention rates. As it turns out, the retention rate went down, meaning that the business lost more customers than usual.

Putting these two metrics together reveals a very different picture:

The average customer satisfaction likely went up because many unsatisfied customers left the business.

That’s a serious problem.

This is why you need to ensure that the metrics you rely on don’t mask potential problems.

Selecting metrics that show you the whole picture: It’s never good to rely on a single metric to make a decision (in most situations) because they rarely give the whole picture on their own.

At the same time, you don’t want to have 15 different metrics—it’ll make it hard to draw a clear conclusion.

Instead, aim to have as few metrics—that give you actionable, accurate information—as possible, and base your decisions on those.

Scenario: You’re trying to assess the effectiveness of your current content marketing strategy.

In order to do that, we’ll need more than a single metric.

For reasons I went over earlier, traffic and email subscribers aren’t the best metrics here (although they may be the only choice for young blogs).

Instead, I’d rather focus on either qualified leads or actual sales if possible.

A qualified lead is different for every business. For example, it might be a webinar participant.

image01

Someone who signs up and attends a webinar is obviously interested in the topics you cover and is likely a potential customer. This is enough to make them “qualified.”

This metric is useful because the more attendees you have, the more sales you should make. Unlike traffic, where more doesn’t always mean better, qualified leads correlate well with sales.

Therefore, our first metric is the “# of webinar attendees.”

But that’s not enough. It doesn’t tell us the whole picture.

The number of webinar attendees could be going up, but that doesn’t mean that the content marketing is succeeding.

Instead, it’s possible that most of those results are from your past work, unrelated to your current content marketing strategy.

Or it’s possible that you’ve learned to promote webinars more effectively through other channels than just content.

So, we need additional metrics.

The first one is to divide your webinar signups by source. You want to see which piece of content each signup initially landed on.

The ones that come from your recent content will tell you whether your current strategy is actually producing results.

Once you have this data over at least a few months, it will be clear which content is driving your visitors through your sales funnel.

What about your promotional tactics?

You need some sort of a metric that standardizes your signups. After all, if you create a new pop-up that is twice as effective as your old opt-in, that doesn’t mean that your new content is twice as effective.

Therefore, your final metric in this set needs to be a scaling metric.

Before you fully implement a new tactic to get more webinar signups, you need to split test it against the old one.

Once you have a sufficient sample size, you’ll have results that’ll look like this:

image07

Based on these results, with almost 100% certainty, we can tell that the new tactic is better.

However, the improvement has a range from 177% to 323%.

Ideally, keep running the test until you have a tighter range, but the average number is usually the best choice.

Overall, you have a few options:

  • take the worst case scenario (only improved by 177%)
  • take the average (250%)
  • take the best case scenario (improved by 323%)

You could also take a combination.

Based on each of these, you get a scaling factor by dividing these numbers by 100 (to convert from percent to decimal):

  • 177% becomes 1.7
  • 250% becomes 2.5
  • 323% becomes 3.23

Then, you need to multiply the number of webinar leads you had in the past by the number you chose.

For example, pretend that these are your original results and that you implemented the new and more effective tactic in April:

Feb March Apr May
Webinar leads 100 120 325 360
After 2.5x adjustment 250 300 325 360

 

Notice that you adjust the values for the months that used the old, ineffective method by multiplying them by the scaling factor.

Now you can make a fair comparison.

In this case, with a 2.5x adjustment, it shows that there is steady growth in the number of webinar leads.

After considering all possible factors that could skew our original metric, we now have a set of metrics that we can use to determine whether our hypothetical content marketing strategy is effective or not:

  • number of webinar leads (original metric)
  • webinar leads by source
  • scaling factor based on promotional methods (could be more than one)

How to come up with your own sets of metrics: I understand that this isn’t the easiest thing to do, but it will get easier with practice.

To simplify things, let’s break this process down into a procedure.

Take it step by step, and it won’t be very difficult.

  1. Clarify what you’re trying to determine (a goal of sorts).
  2. Determine your primary metric, the most important one directly related to your goal.
  3. Brainstorm possible situations in which your primary metric could be positive but not actually indicative of the results (like content marketing not improving even if webinar leads increased).
  4. Come up with at least one metric that will help you determine whether those situations happened (they are essentially safeguards).
  5. Write down your final set of metrics, and monitor it on a continuous basis.

Now, when you need to make a decision or draw a conclusion based on your metrics, you can be confident that it’s the right one.

3. You can’t measure everything

Some things are easy to measure…

But others are extremely difficult.

As a general rule, quantitative things, like the number of customers, views, or dollars, are going to be straightforward to measure.

But what about qualitative things like customer satisfaction? Or if you want to measure how much of an impact your content is making?

You can’t just go into Google Analytics and find a metric called “customer satisfaction.”

So, what do you do?

Your only choice is to find the best metrics that represent those things you are trying to quantify somehow. It’s not perfect, but it gives you something concrete to base your decisions on.

Finding the next best thing: We’ve already looked at this to some extent. When you can’t measure something directly, you find other metrics that measure things that correspond with your main concern.

For example, you might not be able to measure sales directly. Or sales may not occur for an extended time, and you want to make sure you’re on track.

So, you measure the next best thing: qualified leads.

These could be webinar attendees like I mentioned earlier, or they could be email subscribers.

You need to be careful with this because they need to be qualified leads. A random email address or one that you get because the user just wants a free bonus is not qualified.

However, if they request a demo or opt in without any bonus, they are likely potential customers.

The reason why this distinction is so important is because qualified leads will correspond to revenue. The more qualified leads you have, the more you will make in a fairly linear fashion.

image05

However, unqualified leads may or may not correspond with revenue. It’s really difficult to determine how much more money, if any, additional leads will make you.

The takeaway here is to find a metric that corresponds closely with your goal.

This applies to both quantitative (like revenue) and qualitative aspects.

Consider customer satisfaction. What metrics are related to it? Here are a few possibilities:

  • results from surveys given to customers
  • return customer rate
  • complaint rate or number of complaints

None of these are perfect solutions, but if you combine them, you’ll get a pretty good idea whether your customers are happy or not.

Beware of sample bias: One of the biggest issues with this type of approach is that you have a sample bias.

For example, customers who’ve had a very negative or very positive experience are the most likely to fill out your surveys.

And while it’s good to hear from them, you also want to hear from the rest of your customers. Your “average” customer is arguably the most important one.

You’ll get a sample bias with many metrics that describe qualitative aspects of your business.

Take your return customer rate.

If a customer buys something else from you, they’re probably pretty happy. Then again, just because someone doesn’t buy from you doesn’t mean that they are not happy.

Additionally, someone might not be very satisfied but still buy again from you because of some other reason like price or lack of other options.

What does this mean for you?

It means that none of these metrics are perfect. Taking multiple factors into account will help give you a more accurate picture, but even that’s not enough.

The only effective way of dealing with this is to understand the sampling biases you have.

For example, when it comes to survey results, put the most weight on the ones that aren’t especially negative or positive. Each of these likely represents several other customers that didn’t fill out a survey.

Likewise, put less weight on the extremely positive or negative surveys because you hear from a much larger proportion of these types of customers.

Think about the potential issues you might have with your samples, and put more emphasis on those areas that don’t provide you with much information.

4. Metrics can be manipulated, so make sure you know how you track them

Judging work performance using metrics can be a very dangerous thing to do.

The clearest example of this can be found in fast food restaurants and retail stores.

Managers and employees are told to meet certain quotas, e.g., food delivery times or number of sales, or else they risk being penalized or even fired.

When you take that approach, you shouldn’t be shocked to find out that employees are willing to manipulate metrics however they can.

They will start timers late or create fake accounts (to be cancelled later) to meet those quotas (yes, those kinds of things happen).

And while you may not take that approach with your team, maybe you give out raises, promotions, or something else to those who meet a certain performance metric.

Metrics are thought to be a way to track employee performance.

But they are often easily manipulated.

The good news is that if you chose “useful” metrics (from part 1), you are tracking metrics that are harder to manipulate.

But consider vanity metrics such as social shares or traffic.

If you told a writer or social media manager to get a certain number of social shares on each post, many would simply create fake Twitter accounts and schedule them to share each post 10+ times each.

Of course, this wouldn’t lead to real traffic for you, but it looks good on their metrics.

Same goes for traffic. It’s easy to buy hundreds of junk views for pennies even though they’re completely useless. You’ll see plenty of these gigs on Fiverr:

image00

The best solution is to pick difficult to manipulate metrics, like profit, and to not judge your team members solely on metrics. Metrics should primarily be used as feedback that guides how you spend your effort.

However, if you do decide to incorporate metrics into performance evaluations, you need to know how to track them accurately.

For example, if you’re looking at social shares, you need to specify a certain expectation. You could say that only one social share per social account counts towards the metric and that the account needs to have at least 50 followers.

To track something like this, you will have to create your own simple tracking system.

For views, you might only count the ones that don’t bounce or are from certain countries. If you suspect fake views might be a problem, you probably wouldn’t want to count traffic from countries like India, which is often used for view bot IP addresses.

5. Metrics don’t always lie, but they can easily be misinterpreted

Metrics are important, but they have to be recorded and interpreted correctly, or you’re at risk of making big mistakes.

All marketers and business owners should have at least a basic understanding of statistics.

If you don’t have any background in statistics, sign up for this free “Introduction to statistics” course online. There are many other similar courses offered by top universities, so take advantage of them.

Most importantly, you need to understand concepts such as variance.

image04

Variance measures how far results can deviate from the average expected result.

For example, you might use a specific email outreach template and track the number of backlinks it generates for your content.

Let’s say you get five links from the first 100 emails you send.

Does that mean that you’ll get five for every 100 emails you send from now on?

Not at all.

Depending on how big the variance is, sometimes you might only get one link, and other times you might get 10 links.

Imagine that the first time you sent 100 emails, knowing that you’d judge the results based on your links metric, you only got one link. If you judged your results right away, you’d say that this email template sucks.

But as you send more and more emails, your link percentage would rise to the average expected value.

In other words, you need to have a valid sample size before you interpret results; otherwise, they mean nothing.

When you go through an introductory stats course, you’ll learn about variance along with sample size and other related concepts.

The main takeaway here is to first learn about basic statistics and then to ensure that your metrics are accurate before you take them into account.

Conclusion

You should rarely make decisions concerning your business or marketing based on gut feeling alone.

Metrics give you confidence to make decisions because you know that you have numbers to back you up.

However, it’s crucial that you choose the right metrics and know how to track and understand them correctly. If you don’t, you’ll end up drawing incorrect conclusions, which are bad for your marketing and business as a whole.

I’ve shown you the 5 main ways that metrics can play tricks on you as well as ways to avoid making the wrong decisions based on them.

If you have any questions about using metrics in your work, I’d like to help out. Leave me a comment below with as many details about your business and the metrics you use as possible, and I’ll try to provide some insight.

Comments

  1. riyazmoin shaik :

    Thanks for this amazing tools suggestions and guide.. i think you forgot to add, meta description 😛

  2. Another great article Neil. I would recommend reading the E myth book to ensure your immunity from illinformed metrics.

  3. Hi Neil,

    This was another must post. We as a blogger check just few metrices, mainly one or two and when graph is going up, we feel happy and think it is the best thing happening. No doubt that more visitors=more traffic=more valued brand=more pagerank=more traffic=better sales but we need to have a targeted traffic as well to make most out of the efforts. Thanks for the post

  4. Major takeaway: You need to have a valid sample size before you interpret results; otherwise, they mean nothing.

    So what percentage of your potential customers would you consider a valid sample size?

  5. Edmond Sanganyado :

    I need an AAA card in my wallet! I have done all the wrong things you mentioned in this post. I bought a Fiverr gig that promised me organic traffic from Google. I thought they worked like AdWords or something manipulating my posts to appear on Google’s first page. I was wrong.

    I was shocked one morning when I saw more than 1,000 spam messages in my inbox. The gig was supposed to run for a week. I cancelled it. At another time, I read your article about the importance of backlinks. I went to Fiverr, I have 10,000s of backlinks I am struggling to disavow.

    Then I read about the importance of social bookmarking. I went to Fiverr again. One article had more than 3.1k shares. Of course, from bots!

    I have learned my lesson, but I wasn’t sure how I am going to measure the performance of my blog posts. This article helped me see that I have to come up with my own metric that cannot be gamed.

    Thanks Neil.

    • Ouch, sorry to hear that. Fortunately you gained a lot of experience with the things that don’t work and now you’re one step closer to making progress.

  6. My head is swimming. We’ve been monitoring our metrics very carefully for a long time but, as indicated in the very first graph, pageviews are rising at a rate much higher than the revenue. We noticed this alarming fact some time ago but couldn’t figure out what’s happening. After reading your article, we’re starting to clue in on some of the reasons, but there’s a lot of work ahead of us. Unfortunately for us, it seems that most of your audience is comprised of companies many times larger than ours, and frankly we sometimes find it difficult to scale it all down to a practical level that we can actually utilize. But the gems we find in your articles have made a huge difference in our overall success.

    • I would say that a my readers are mostly small businesses and marketers. There’s always a ton of work upfront, but as you move forward it’ll become easier and you’ll notice growth happen a lot faster.

  7. Hi Neil

    Thanks for another great article. Just wanted to point out that you have a typo in the webinar headline; “proccess” should be “process”

  8. Awesome 🙂
    Thanks for another great article.
    Really I’m reading your articles and learning so much 🙂
    You are great in writing contents for us! 🙂 😀

  9. Hello Neil.
    sure this article will change a lot in my business . Thank you for sharing this valuable information .

  10. Hey Neil,
    I am 15 and dream of being the best internet marketer one day. Where should I begin?

  11. I don’t need to be the first to reply but to say thanks for the information as I always put these towards my business with Web Design and Hosting at http://host2.co.uk

    • Great to hear Adrian. Let me know how things with your web design business work out or if there’s anything specific you need my help with.

  12. This. Great content, Neil! I’ve seen this first hand with clients as well. think it was Mark Twain that popularized the phrase “Lies, Damned Lies, and Statistics”. Kind of like when marketers fall into the fallacy of not going mobile because their website stats say their own numbers aren’t there yet. Maybe the real reason is their website is a vacuum and people bail because it’s not mobile friendly?

    I think people see content marketing as this magic bullet but it’s only one piece in an overall strategy. So page views are up and lot of new clients walked in the door but if you’re not capitalizing on them. That’s pretty much the definition of squandering a lead.

    • Often times it’s the reason people aren’t getting mobile traffic is essentially because they haven’t optimized for it.

      I also think people don’t invest enough time into promoting the content hindering their results and future decision making.

  13. Great post Neil, being an accountant I’m always tracking different KPIs on business performance.

    • Sounds like you’re headed into the right direction Luke. Let me know if there’s anything specific I can help you with 🙂

  14. Great article on how to drive traffic to your blog in pipeline.

    Regards
    Anubhav

  15. Yes Neil!

    Turnover is Vanity. Profit is sanity

    Rules to live by

  16. I read all your emails. All of them have been very valuable to me. It is sometimes better then any professional school. I try to absorb as many as possible, keep it handy on my mind, and apply it quickly over the sites I do manage. Not everything is applicable but, everyone need to learn everyday for their lifetime. And I am pleased with your sound data together with real facts. Thank you!

    • Great ot hear Delmer, I appreciate you being a fan my work. Let me know how everything works out for you or if there’s anything specific I can help you with.

  17. Hey Neil, you said seo was a 3-6 month game. I’ve been pumping out YouTube videos in my sports niche and have been using titles that YouTube essentially recommends for just over a year with barely about 820 subscribers… It’s really frustrating yet my fans on Facebook love my stuff and I’ve followed all the typical guidelines for optimizing views etc…would it appear I’m completely off on something or sometimes it’s just a long long game?

    • You’ll want to optimize your content. Is it entertaining, inspirational, or educational? Are you doing videos that are fun and creative or is it more of a talking head. Play around with the style of your content to see if that gives you more engagement with your videos.

  18. Ravi Roshan Jaiswal :

    Hey Neil Sir!
    Awesome informative topic!

    Another one of the important and beneficial topic towards you for us. This topic will really cover our bad decision. These five thing are really great informative for people.

    Deep description really makes me easy to understand. You are brilliant.

    Thanks for sharing such a great and effective post!.. 🙂

    Have a nice weak!
    – Ravi.

    • Ravi, I’m so happy all of this has been beneficial for you. Learning this will help you make much better decisions in your marketing and lead you to better results. Please let me know if there’s anything else I can assist you with.

  19. Many thanks Neil,
    I feel it is my case, I have a lot of pageviews but one sale per month. I think that I know where is the issue.

    • Well, the first step is to become aware of it, so you’re on the right track. Now that you understand, apply the new metrics you should be tracking and see if you can discern the meaning. Let me know if you have any questions I can help you answer.

  20. It’s definatelly not easy topic for marketers. Besides measuring metris I think you need to have good sense of intuition in your guts to know what exactly to measure.

  21. Mochilas Xtrem :

    Great article on how to drive traffic to your blog in pipeline

    Regards,
    Cesar

  22. Quran Institute :

    Neil,

    Always great. You have no ideas how we have improved our SEO and CTR after reading and implementing your strategies.
    But I have a Question:
    Which best On-Page SEO practice we have to use for 2016 to improve user experience and traffic.
    Thanks

  23. Hello, I hope you are well @Neil. after long time I am visiting your blog but yes as always you are providing quality articles in your blog, one of the best thing you have point out in this blog post is measuring success and of course you are right we can not measure all things.

    But, up to limit you can do.

  24. The vanity matrices can surely ruin someone’s time and business making them believe that they are doing fine but in actual they are on the same place. Thanks will share this with others

  25. I just visited your site and found it very useful for someone like me who is still learning in the field of online marketing.will subscribe you and bookmark this site

  26. After reading this, I am confident that this will improve work efficiency as i will be able to detect what is good for me, Thanks

  27. Great Article Neil, We always miss those kind of analysis and don’t even care How important they are for our Business. Thanks for your great Tip Man

  28. Hi Neil patel,

    I read this book really awesome.You provided another one great article.I hope this information may change my business carrier.I can remember these things whenever taking the decision.

    Thnaks & Regards
    Keerthi suresh

  29. Hi Neil,

    Thanks for this amazing tools and suggestions!

    • You’re welcome A.P., happy I could help. Don’t hesitate to ask me any questions if there’s anything you need assistance with.

  30. Nice information sir, We can measure everything 😀 but we can estimate our growth by using some important metrics.

    • Peter Drucker says efficiency is doing things right; effectiveness is doing the right things. We are becoming effective with our metrics 🙂

  31. Great post. Let me ask you: have you ever felt that you were wasting some time by keeping watching all the metrics and analytics?

    I love to track everything but once in awhile I feel I should stop spending some time on the analytics, and more time in the content for example.

    I keep getting better but I believe I still need to dedicate less time to the metrics and stats.

  32. Hi Neil,

    Another great post as always. I think we are all guilty of not searching for the whole picture if the metrics look positive. Thanks for the useful tips!

  33. Hey Neil,that is indeed a great article. These are some the very awesome tools and suggestions. you always provide quality articles that really help.

  34. Wow Amazing post !
    Neil I would like to hear from you about the recent changes made in Google SERPs- removal of right sided ads. How will it effect Organic results and Paid ads?

    Saurabh Mhase
    http://www.saurabhmhase.com

    • It is too early to see. If they don’t put more ads up top then it should help. If they put more ads on top it may stay the same or hurt…

  35. Thank you for sharing these awesome strategies and tools. More page views don’t give more revenue. My blog received less page views than January but it gives me more revenue within last 27 days than January.

    • Awesome! It’s a shift in the way you look at everything but you’ll make more money because of it. Keep me posted on your progress and let me know if you need any clarification.

  36. Thanks for this informative post sir. Page views without conversion are not much useful. Your insights are really precious. Great. 😉

  37. Hi Neil,

    Great article. Thanks for sharing.

  38. Sue J. Maselli :

    Great post ever

Speak Your Mind

*