
Over the last 2.5 years I made 15 angel investments with my own cash. Although I have made a decent amount of investments, I don’t consider myself an “angel investor” because I don’t search for companies to invest in, I don’t lead financing rounds, and I don’t know how to read term sheets.
When I first started investing I did it because I wanted to make more money, but I started enjoying investing in startups because it was teaching me a lot about entrepreneurship.
For the last 9 years I have been an entrepreneur and over the years I heard both good and bad stories about investors. But I never really understood what investors went through until I started investing my own cash into companies that weren’t mine.
Here’s what I learned about entrepreneurship through angel investing:
Entrepreneurs have a tendency to embellish
I can’t even count the times I have ran into entrepreneurs who embellish. And it isn’t just bad entrepreneurs who embellish; good ones have a tendency to do the same thing as well.
The worst is when they tell you everything is great and how the company is doing really well, but a week later they mention how they’ll be out of cash within the next 30 days.
If you are going to be an entrepreneur, be a straight shooter. People respect that and in the long run you’ll gain the trust of your team members, customers, and even investors.
Don’t account for revenue until it hits your bank account
The biggest mistake that I see entrepreneurs making is that they account for revenue before it hits their bank account. Why would you tell your investors that you are going to make $60,000 this month when the month just started? Wait till the end of the month to count your money.
Plus if you start accounting for revenue that hasn’t come in yet, you can get yourself into a really messy situation… especially if you start spending that money before it comes in. If you want to tell people estimations that’s fine, but tell them how it can vary drastically.
The best way to keep your investors happy is to be transparent
Most of the companies I have invested in, never give me status updates. It’s nice to hear how your investments are doing every once in a while. It doesn’t matter if it is bad news or good news, I just want to know what’s happening.
When my business partner and I raised money for KISSmetrics we decided to be transparent with our investors. Every week we send them a weekly update of our progress and what’s going on with the business.
Sometimes our updates are positive and sometimes they aren’t. When we have bad news, we make sure to talk about what we have learned and how we will avoid those mistakes in the future.
If you ever raise money, your investors know that you are going to make mistakes. They aren’t dumb… so be transparent with them.
Plus, it never hurts showing that you are progressing as an entrepreneur because if you need more money you ideally want to be able to go back to those same investors.
What’s best for your investors is typically what’s best for you
When someone gives you advise, they aren’t giving it to you because they want to see you fail. Believe it or not, but the advise they are giving is supposed to help you succeed.
Now granted, some times their advice is wrong, but at least they are trying to help you. And who says that you have to follow through on their advice? They are just making suggestions.
So stop thinking that investors are in it for themselves. Because if your company does well, not only are they going to make money, but the chances are you will to.
And yes, sometimes what is best for your investors isn’t what’s best for you, but those cases are very rare. You’re always going to hear horror stories, but you have keep in mind that there are two sides to a story.
Companies can turn around… you just have to have faith
Funny enough, the companies that I invested in that I thought would be home runs are starting to look like they might not be home runs. And the ones that I wasn’t too sure about, are starting to do really well.
This doesn’t mean that the good companies are going to go bankrupt and that the bad companies are going to be the next Google; it just means that you have to be patient.
It can take 5 if not 10 years before a business becomes big, so don’t start counting your chickens before they hatch. And if things aren’t working out the way you expected, just give it some time because time really does solve a lot of problems.
Entrepreneurship is a numbers game
Out of the 15 companies, 1 has already failed and the rest are still up and running. In the next year or two I expect a couple more to fail, a few to at least return the money I invested, and hopefully one or two will be home runs which will make up for all of my loses and still leave me with a surplus.
If you are going to be an entrepreneur don’t expect all of your businesses to do well. What’s probably going to happen is that your first few businesses are going to fail because you’ll make a lot of mistakes, and your next few will do well.
The longer you stick with being an entrepreneur, the more likely you are to succeed. Just stick with it and keep on learning from your mistakes.
Ugly businesses are sexy
I haven’t invested in something as big as a Twitter, Foursquare, or Facebook, but I have invested in a few companies that are really well known. But for me, I don’t consider those businesses sexy.
Why? Well it’s because they usually have a ton of competition and they don’t always have a clear path to monetization from the start.
I personally consider sexy businesses the ones that no one cares for. Quinstreet, Omniture, Hubspot, and Salesforce are examples of businesses that very few people talk about, but they are printing money.
You’re in business to make money, right? So if you want to make money, you’ll have better odds of doing so by starting a business that you can monetize from day 1. And yes that won’t give you the glory and fame that you would achieve if you created Facebook, but your odds of creating one is slim to none.
Business ideas are a dime a dozen, great entrepreneurs aren’t
I’ve learned the hard way that business ideas are a dime a dozen. Every time I invested in a cool idea and not the entrepreneur, it ended up losing me money.
I don’t think that investing in great entrepreneur guarantees that you’ll make money, but it will at least give you a better shot.
Great entrepreneurs have a tendency of treating their investors’ money better than they treat their own money. They try not to waste it and if they lose it some even try to pay it back.
And when things go south, they don’t jump ship and leave the investors hanging. They stick it out until they can either turn the business around or until they drown with the sinking ship.
As an entrepreneur you need to understand when to spend money and when not to. You also need to understand that you have to execute fast and when things aren’t working out you need to pivot. And most importantly you have to be loyal to your business because even if you don’t have investors, you’re team members are still counting on you.
Closing thoughts
As an entrepreneur you shouldn’t be close-minded. Stop looking at things from just your perspective and start looking at things from your investors’ or even your team members’ perspective.
You’ll be surprised on what you’ll learn.

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Many of my clients are entrepreneurs and one misconception is the obsession with appearing “larger” to impress potential big fish. I’ve seen, numerous times, this leading to squandering investment money on needless trips, inordinately expensive meals, hotel stays, cars, and dishonesty to themselves and others about the condition of their business; all of this in an effort to have the “image” of success and profitability. And, as long as their image stays afloat, there is a sense of makin’ it until the bank account runs dry.
Thankfully, most of them have learned from their spending mistakes and have started to have some restraint & pay more attention to their books.
I agree with you… often times they thing that appearing big is all it takes, but actual investors look for is people who are serious and passionate about what they do.
Adam, this is a great comment. Very true. I’ve seen entrepreneurs squander venture capital money on the silliest things.
If you’re an entrepreneur taking money, remember that every dollar you spend is a dollar you’ll have to pay back when the company is sold. Investors get paid back first in the case of a sale, so spend wisely!
Hopefully! Sometimes it’s unfortunately not always the case.
Who could write this better then you? Both entrepreneur and investor!
Thanks Pradeep!
Out of curiousity, what is your average funding size?
I rather not comment. I hope you understand.
being an entreprenuer myself, i’ve got loads to think about. i was looking for investors until a few days ago but not now, i’ve decided that i should fund myself!
Sometimes you got to do what you got to do right
If you can fund yourself it is obvious that you don’t need investors, but if you get to the point where you can grow your business more but you don’t have the funds you should look for some investors
It’s always smarter to use other people’s money… rich dad, poor dad.
But with using other people’s money comes a bigger responsibility. You have to take of that money because you will have to return every penny in case something doesn’t work.
Yes… you definitely have to have something worthwhile to promote.
Well said Neil, well said.
Biggest take-away is “being honest with your investors. So easy to only spread good news, but shedding light on the mistakes or issues is where they can assist in helping you dig through the forest.
Btw, I’ll see you over at BlueGlass at the Hard Rock… right down the street for me.
Chris
Sounds good, looking forward to saying hi. Yes, the honest people are always the best as you can do more things with them in the future.
Entrepreneurs embellish. That is an understatement!! I have yet to work with a good one that doesn’t lie all the time – although lying isn’t the right word, its more like selective memory and willingness to represent conjecture as fact. Its basically the second cousin to the lying politician. I dont take in personally, I just always fact check before I repeat claims. Its part of the game. In fact I actually take comfort when I hear fibs or distortions from entrepreneurs – it means they might have the right DNA. One of my favorite things to say is “I dont believe that fact, but I wont hold it against you for trying”.
They are always refining the elevator pitch and searching for soundbites that resonate, trying to be more efficient at generating the hype that’s necessary. Over time they lose track of the distinction between facts and sizzle.
Nice post.
When something like that happens, and it has, many times, I make the decision to not work with them again, simple as that.
Hi Neil,
First time commenting on your site. I came across it when I signed up for CrazyEgg.com. I love your blog!!
Anyway, nice tips here you have listed. I just have one thing to say, Hubspot – not sexy?? really??
Thanks for the great post…talk soon. Ciao! =)
I think hubspot is doing well. They manage to conquer ranking and analysis market on Twitter and websites using their twittergrader and websitegrader. A great bait to fish potential clients.
They do a great job and have some amazing programs you can use for free.
Agreed. I’m using their websitegrader almost everyday to check some of my clients and competitors strength score.
It’s a great tool that’s fairly accurate.
It’s sexy to me… but not to most people. A Facebook or a Twitter is considered sexy, but I personally love companies like Hubspot.
I’m glad you think we’re sexy. We think helping thousands of businesses grow faster and be more profitable by improving their marketing is sexy, even if no one makes a movie about it.
Lol … If there was a movie on hubspot, I’d watch it
Most businesses and people don’t plan to fail,,, they fail to plan.. I read this years ago and it has stayed in my memory as someone elses lesson I can learn from.
I agree with you 100%. That’s why it’s important to do your research on someone before doing anything substantial.
If you are referring to a business plan you can read an older post from Neil with which I totally agree. Business plans aren’t going to make you successful, your instincts, the ability to adapt quickly, even stress will help you but not a business plan.
Thanks John
Wow. Very insightful indeed. I really liked this part:
“Why would you tell your investors that you are going to make $60,000 this month when the month just started? Wait till the end of the month to count your money.”
I remember once being told, You have to spend money to make money, so assume you’ll make X amount by next week. Therefore, you should buy Y tomorrow and just count on the money being there.
Froze me from insurance sales, let me tell you that!
You definitely come across some interesting people out there. Everything you go through becomes a new experience.
Thanks for sharing with us, Neil. The point that resonated the most with me is “Business ideas are a dime a dozen, great entrepreneurs aren’t” — how true! People come up with ideas every single day, but it’s the execution that really matters… and it takes a great entrepreneur to make the execution happen.
Justin
Yeah… there are plenty of ideas…amazing ones that could become huge. However, like I mentioned, the person is who makes the difference.
After reading this, I feel like it is not simple to invest in startup companies. You must be both financially and mentally prepared for failure to accept 1/15 fail so far and expect for more failures. Very inspiring!
The idea is definitely sexy and fun, but it’s a lot harder than it looks huh.
We must be well prepared with enough fund (stock and monthly income) to be create good investing profile. You are one of my IM idol.
Thanks Atniz.. yep, that’s the least you should be prepared with.
Instantly re-tweeted.
Great article – well written and great content. It is also a pleasure to read because you have good typography and good use of space.
Cheers Neil and I love your Crazy Egg, awesomely helpful.
Thanks Jonny and glad you enjoy crazy egg.
Great stuff, Neil. As I’m JUST getting going on angel investing over the next six months, this is definitely helpful.
No problem David, let me know how it works out for you.
Great post. Very good points. I am not investor but business owner and I can say that I see many other business owners make mistakes that you wrote. It’s not always easy but I also try to control budget as much as I can, I don’t spend and invest in some things untill I double check that I have the funds for that.
Also about being patient, it took me 4 years to start paying myself salary but as it seems now, it was worth waiting. First time on your blog but I like what I see
Well at least your were patient, now you’re reaping in the benefits. Glad to have you on the site, looking forward to more of your comments.
why are these investments called “angel” investments? sorry for being stupid.
I’m not sure. My guess is because they are small compared to venture rounds… which are usually over 1 million dollars.
Hi Neil, this is the first time I read your article. It’s quite nice and insightful and easy to understand. (You know, English is not my native language.)
I just have some problem with “Don’t account for revenue until it hits your bank account.”. I think that during my investing, I have to know how much money do I have. So we just don’t share this information with our investments, right?
Great article, maybe entrepreneurs can now understand a point of view of the investors and don’t make the same mistakes as other.s
Neil,
Thanks for this honest and straightforward article. Speaking to the basics and following up with related advice made this a worthwhile read.
When I wrote my business plan, I made sure not to lie (embellish) to myself, partners and potential investors. I wanted real projections as much as for myself as my investors.
You’re the type of investor I’m looking for : )
If you’re interested in investment #16, I’ve got a plan for you – fantasy games, with social/network reach, several revenue streams.
http://www.last2left.com
Your best investor is your landlord, try to befriend him if you can. Like it or not he is your partner if you have a long time lease. I give him yearly P&L statements in good times and in bad. He has every one of my P&L’s for the last nine years. I meet with him face to face 2 or three times a year, We like to have a working lunch at restraurants with unique cuisine . I use him as a one of mine board of directors. His comments have very useful insight. Also in the process he has become a friend . You need be completely open to all the issues in your business. His help in these strange difficult times is beyond belief
Thanks Neil for a candid account of your journey. So far, we are following your suggestions, especially communicating with our advisors/investors and not embellishing any aspect of the opportunity.
However, we have been told at times that we are too conservative with the potential in our data driven application. How do we balance such? Also, we’d welcome the opportunity to pitch to you — as our app may live in the same space as KISSmetrics — when would you have an hour for a phone conversation in November?
Many thanks,
Kudos for having the balls to do it man! Slowly but surely I am starting to invest more into different ventures. No where near your level, but each one brings in a bit more and builds my confidence! Thanks for you insight!
Nicely written from the investor side. I’ve always considered myself to be on the entrepreneurial side, working with a startup and putting in the very earliest seed money. Some work out, some don’t.
Absolutely true that you have to be willing to invest 5 to 10 years to become an “overnight success.” That’s life. And you aren’t just investing in “the” entrepreneur. You are investing in the team. Startups with 2, 3 or more founders are much more likely to succeed. They already have more than one committed person. A good team reinforces each other and contributes a broader set of skills than a single – however bright – entrepreneur.
Another point with respect to startups: good entrepreneurs, like all good business people, are tight with a dollar. Remember all those Aeron chairs bought by the dot com folks? I remember working in the old Digital Equipment Corp. mill space which was rented originally for 50 cents a square foot. It started out as a dump and improved over the years as the money was there to fund it.
A lesson you might add is to not spend money you don’t have. Don’t overextend the company. Pace yourself. If you need more money, figure out how to earn it or get more investors. Don’t borrow unless that is part of your funding strategy (which assumes you have a revenue stream). Debt will sink a startup because it gives the employees the sense that there is more money available than there really is. And they don’t need the Aeron chair right now, trust me.
I was a civil servant – the worst kind who will never become entrepreneurs because of the nature of our job, and the culture of obedience and expected conformity. I read with great interest and heartache that all these years I have wasted my life serving the government and the public with so little recognition for our innovative and entrepreneurial spirit, too. I wish I had met more investors that could recognise and make something of us. What is your comment and observation of creative people in the public service? Those who can’t teach and be civil servants, and die believing they do good with no monetary returns.
Great article. Inspiring and grounding at the same time. This first time entrepreneur is planning to buck the trend of first time failure though
I’m not sure that I can truly call myself an entrepreneur yet though since I’m holding on to my day job unless (until) i make some serious progress.
anyway, thanks for publishing this and all of your other great articles!
I have been dong full time business since 2006 and still not claim to be a successful entrepreneur. Learned a lot from Neil here. Hope to reach that status soon. I’m sure you can too, just start with part time business or investment profile while working. It is important to have monthly income to support our business growth and family.
I’m sure you can reach the level you want to when you want it, just stick with it.
Definitely a smart idea for you to keep your day job until you actually get on your feet.
Your post will give an idea for the entrepreneurs to have an right choice to go head.
I would hope so, it’s my goal
Dear All,
Remember the facts. Investors and Entrepreneurs are always conservative in their own ways. Both of them are not at all innovators, they know nothing about innovation and want to own and control the IP. In the financial world – we do not count IP as an asset on balance sheet and investors want to take advantage of this fact calling any IP and any entrapreneurial traits as a dime a dozen. You can engineer the success if you know how to fight gang wars while wearing a suite.
Today’s investing also has no vision due to the decade of habbits that they have nurtured only because of the dot coms. Both have illusions about afcts & do not understand what innovation means, what employment generation means and what is ment by a sustainable business. Every one is looking for the fast four to six years killing making huge bucks or having grat returns & then business going to dogs. Today’s investing has no patience & no vision —- innovation in investing is just totally absent!
Very true, thanks for the insightful comment. People are always looking for the magic pill… but at the end of the day, it’s consistent hard work over time that will eventually pay off.
Neil, excellent points that really hit the nail on the head. With your permission, we’d like to re-blog this on the Angelsoft blog to help spread the word, thanks!
Why not give a link to this post and write a review about this article in your blog instead of copy paste job which will not give you credit in Google as it may lead to some duplicate content penalty too.
I’m an addict in SEO forum at DP. So, this kind of question is too common there.
It’s a madhouse over there with those questions..
That’s also a great idea… there are many creative ways to do this!
Sure
It is good to read the points outlined in this article from a fresh different perspective.
We highly recommend a “mirror article” by Paul Graham, titled “What Startups Are Really Like”. It has become a classic by now, so if you just google the title, you will easily find it.
Thanks for sharing that, I’ll take a look
Investors get paid back first in the case of a sale, so spend wisely!
Similar to Warren Buffet’s best advice to his staffs – “Don’t lose our customer’s money”
Anyway, its true.
I even shared a post about his best advice during economic downturn back in 2009 at http://atniz.com/2009/04/14/best-advice-for-2009-from-warren-buffet/
Hope I can post the link in comment section here Neil, just sharing some reference.
Yep, not a problem…. thanks for the share.
That’s how it should be!
Ugly businesses are indeed sexy. They are mediocre in terms of popularity but bring in the cash!
The loudest one is the weakest one!
Hi Niel,
Thank you for the great article. Many entrepreneurs need to look at things with integrity and from others’ perspectives.
I am seeking angel investors for lucrative real estate ventures of income properties that will also help people who are struggling. Interested in funding?
Email your proposal
I love your point about ugly businesses being sexy.
It’s true that a lot of entrepreneurs want to re-invent the wheel by building the next Facebook, Twitter, Foursquare, etc when more “boring” or “regular” business models would be safer bets.
Overnight Internet successes blind us. We only hear about the success stories when the low-key companies are often more succesful. Great post, thanks.
Well said… that’s so true, we get caught by the hype and forget that the little companies are the ones who prevail.
the biggest thing i have noticed about a good entrepreneur is that he will always have a positive attitude in little things that he does.. so a suggestion for NEil..
” Take your potential entrepreneur to a theme park or may be some adventure park.. and observe him with different ride’s… you can learn a lot.. when guys start acting like kids…”
People like being around people who are positive.
Neil,
I started following your blog a year ago when I got back in the blogging game. I feel bad for not leaving more comments, but I wanted to take a moment and show my appreciation for the quality time you put into writing great content. Keep up the good work and I look forward to reading your upcoming posts!
Well at least you’re back on board now.. I appreciate you being a loyal reader and look forward to more of your comments in the future.
To embellish a startup is maybe the most dangerous thing I have seen in many projects. Is the start of a big lie that could end in total bankruptcy, like the sistemic disease that once in a while explodes in our current economic model. Excellent article Neil.
Yea well you have to sell somebody. Nobody wants to hear well we can possibly do this and maybe that. No I will just tell you all of my achievements. We are all sales reps to make our companies grow right?
At the end of the day, sales and marketing are what counts.
Thanks Nicolas. Yea it’s the challenge that many unfortunately endear.
Incredible, I took a lot out of it. Such a Wealth of Knowledge in my own backyard. A few weeks ago.. I thought, I have two young successful cousins that work for themselves. I’ve got Ambition, Faith, and the will to succeed, Why? do I need a “JOB” to make money! I don’t. I’ve started to network & work smarter.. Thanks Neil! Ill be back for more…
Glad to hear it Sunish, always a pleasure to have you back.
“Don’t account on the revenue until it hits your bank account.”
So true: personal experience, I had this client I was working with and I didn’t want to take on the account, but he was a friend of a friend.
I set a goal that I was going to buy some new cloths with the revenue, so I just focused on the goal.
Did the job, all finished, ready to go – then I found this clothing sale with 50% off, bonus.
The the account fell through and the revenue didn’t materialize and I had spent the money already.
Its the sort of thing that you will only do once.
ooh, ouch… that’s exactly what that line is meant for.. Well at least you learned and now know not to make that excuse again.
Most important thing for investor is profit and positive and protective side of their investment, i’ll agree with your points, we have to do which is best for investors.
At the end of the day, they’re your boss right.
True points and especially about entrepreneurs falsifying claims or over promoting, it is good to be confident and you should exude confidence but never risk credibility with false statements or trying to sell something you haven’t used or believe in.
As far as income reports/statements, this is exactly why I always report my blog earnings to my readers from the month previous after I can truly tally it all up, I never state or guesstimate what my blog might earn, it just fluctuates far too much in this business.
Yeah I agree with you…some things are a lot more difficult to predict and ultimately tougher to calculate.
Great post Neil. I have a question though…how do you find the startups you invest in? Are people introducing you to these entrepreneurs? Are you finding them through social media? Are they reaching out to you?
As an entrepreneur myself with my own startup it would be interesting to know how we could go about getting more exposure to potential investors.
Thank you
Fredrick Nijm
It’s not easy… in fact, it takes a long time and a lot of work. You just get luck from time to time.
I agree with the “Ugly Businesses are sexy” topic very much. I could never see myself trying to create the next Facebook, or Viral thing. But there are soo many Ugly businesses that can print cash that if you’re one of the entrepreneurs that aren’t a dime a dozen that you’ll be printing cash one day too.
At the end of the day…what’s more important, fame or a strong financial backbone.
I have a presentation that I am presently working on, and I have been looking for such information. Neil you are best Dude!!
Thanks! Glad you find it useful.
hahaha, it sounds a bit funny that Ugly businesses are sexy, but believe me dude, i impressed by your sense of thinking,
Great tips, thanks
Thanks, I appreciate your comments. It is funny how it works, but it’s true.
Mr Nail i’m recently complete My Master in Business . i See you Profile and How you see this info in real market
90% entrepreneurial Business Get closed in less then one year
40 % Ent. Business are not workable after one year
60% have no right way to start a business in our country.
please guide me .
I don’t get what your question is….
But with using other people’s money comes a bigger responsibility. You have to take of that money because you will have to return every penny in case something doesn’t work.
Yes that’s very true and the level of accountability is very high. When accountability is so high and at high risk, you’re more inclined at succeeding.
I want to use affiliate marketing but don’t want to use commision junction. What is the best software to use to run an in-house affiliate marketing program.Thanks
I never got to mixed up with affiliate programs so I’m not sure which program works best
This is new to me for an entrepreneur to be close minded, I thought s/he should be open minded. But anyway, that’s certainly it is. Advice taken. Thank you.
Close minded in the right context, meaning you are willing to stand by your ideas. I think stubborn is the word
Its not close mindedness as much as it is fear. I already know I would never be able to deal with the stress of investing in something that I do not have complete control over, and might even lose faith in the instance it runs into a rough patch. But I guess taking risks is a part of the game and that’s something I’m going to have to come to terms with. (Just not yet
)
High risk leads to high reward.
Very interesting arguments
Glad they caught your interest
Really really good writer
Thanks for the kind words, I appreciate it!
Thanks mane for this
No problem, hope it helped.
Great illustrations, Neil. I’d like to add a few things. When being an entrepreneur the best thing is to have the mind as a soak: ready and open to absorb everything that could be of help for one’s business. Be ready to think outside the box, letting ideas run and make connections.
Thanks,
Leaving your mind open to information and inspiration is very beneficial. I enjoy the additional insight. It might helps others to be more receptive to new ideas and lessons.
A Person is always very careful about his/her first time investment, because he/she has less business skill.
Even people with business skill should be careful about investments. It should a decision you make only after careful consideration.
Interesting point of view and I agree with most of what you say.