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The 4 Best Web Hosting Companies (+2 to Avoid)
If you’re starting a new site and want to keep the price really low, get a Hostinger plan. For websites making $10,000/year and above, switch to WP Engine. In other words, start with Hostinger for a new website and then switch to WP Engine once you start making money. This […]
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Top 5 Best Ecommerce Platforms – 2024 Review
Shopify is the best ecommerce platform for starting a new online store. We’re not just saying that because they pay us the most–they don’t. It truly is the most comprehensive, infinitely scalable, feature-rich and user-friendly option. Are there others? Yup. They’re fine for specific situations. But we recommend starting a […]
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The Best Blogging Platforms–There’s One Clear Winner
If you’re serious about starting a blog just like this one, WordPress (the self-hosted version) is the way to go. Are there exceptions? Absolutely, but not many. The 5 Best Blogging Platforms and Blog Sites I use WordPress for every single one of my sites, without a second thought. If […]
Quick Sprout provides up-to-date reviews of more than 2,300 brands across 500 B2B product categories. From cheap hosting to ritzy ERP software, we do the digging so you don’t have to.
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How to Automate Your Personal Reputation Management
In today’s digital world, information spreads like wildfire. That includes information about you. What people read about you online—whether accurate or not—impacts your reputation and potentially all aspects of your life. You want the things people read about you to be true. But keeping track of everything that appears online […]
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Call Blocking Done Right (The First Time)
If you’re getting unwanted calls from people and numbers you don’t recognize or wish to hear from, call blocking is the answer you’ve been waiting for. Whether it’s relentless spam, overzealous agents, persistent recruiters, or someone from your personal life, call blocking can put a stop to all of it—and […]
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What Your Average Call Duration Says About Your Team
Data makes the world go round, but without proper context, it can only tell a small part of the story. At a call center, for example, the average time that agents spend on calls tells you very little about the success of those calls. If the calls are super short, […]
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10 Signs to Know You’re Ready for Cloud IVR (+How to Use It)
A cloud IVR (interactive voice response) system is a call center solution that combines automated voice prompts with integrated features like payment systems and access to live agents. As cloud computing has moved from niche to mainstream, most IVR operations have followed suit by migrating from on-premises to cloud-based solutions. […]
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Steal These Free Call Center Job Description Templates
Recruiting and hiring call center employees can be a pain, but it doesn’t have to be so bad. For example, depending on the roles you’re looking to hire, you may not even have to write a job description—because you can just use ours instead. Below, we’ve put together four of […]
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